Internal Sales Consultant

Dandenong South, Victoria, Australia


Diplomat Blades (AUST.) Pty. Ltd.




Position: Internal Sales Consultant


Reports to: TBA


Reporting staff:  None


Primary contributions


  • Provide information to customers and non-customers requested either on-line or by phone in a prompt and accurate manner, exceeding their service expectations.


  • Provide sales support to Account Managers in a timely and accurate fashion.


  • Manage Internal Sales customers to ensure sales targets are achieved.



Responsibilities include but are not limited to:


  • Prepare sales quotes.
  • Organize samples to be sent to customers.
  • Follow up customers as directed by Account Managers.
  • Log sales enquiries in sales opportunities in SAP.
  • Provide pricing and technical product information to customers.  
  • Complete AED Concierge new customer set-up plus run monthly reports.
  • Maintain SAP database in an accurate and timely fashion.
  • Forward qualified sales leads to relevant Account Manager in a timely fashion.
  • Administer AED Concierge maintenance program.
  • Attend trade shows and engage with visitors to the stand.