Facilities Management Operations & Systems Manager

Sydney, New South Wales, Australia Full-time

Our client is a nationwide, multi-functional Not-For-Profit organisation with rapidly expanding internal business units. Their presence is highly visible with thousands of employees across hundreds of locations.

A major corporate restructure has begun to create a stronger leadership business model. The outcome of this restructure will deliver a single vision, united voice, stronger partnerships, better stewardship and the ability to make an even greater impact in the services it provides.

The Property department in this organisation is undergoing the most significant transformation and a number of career-defining opportunities are available.

About the role

The Facilities Management Operations & Systems Manager role will be responsible for supporting the group to maintain regulatory compliance and asset maintenance standards by providing a range of facilities management services. Key responsibilities of the role include but are not limited to:

  • Define customer requirements & develop the operating model to align with customer expectations
  • Develop & implement effective customer relationship & stakeholder management plans
  • Lead and direct the Facilities and Compliance teams to ensure key deliverables are achieved in line with regulatory, legislative & operational requirements
  • Implement and manage the operating model to deliver best practice facility management support services, ensuring processes are in place that support the Facility Management & wider Property Group to deliver & report on key commercial outcomes
  • Lead the establishment, implementation and ongoing refinement of national facilities management software, systems, policies, procedures and operating framework to deliver a consistent, industry best practice facilities management service
  • Identify, develop and manage large-scale and regionally strategic company-wide sustainability projects to achieve annual savings from approved, high value sustainability initiatives.
  • Lead and manage the Sustainability Manager, Regulatory and Compliance Manager, and National Helpdesk function
  • Develop effective collaborative relationships with Facility Management managers to ensure operational practices comply with regulatory requirements and enhances risk management approaches
  • Build a high performing team culture focusing on process excellence & continuous improvement

About You

To be successful in this role you will be tertiary qualified in property or business. You will have demonstrable experience of managing and leading a facilities management and compliance service. You will have strong technical systems, IT and governance expertise in implementing facilities management software as well as developing, training and refining robust policies and procedures across a national and diverse property portfolio.

Your strong communication, customer services and management skills are key along with your experience of developing and implementing facilities management strategies and financial deliverables on time and within budget will give you success in this role.

 To Apply – please click on ‘Apply Now’. For a confidential discussion regarding this position please contact thea.mckie@tqsolutions.com.au  

Applications close: 9 November 2018