Pre-Sales Engineer

Level 2, 696 Bourke Street, Melbourne, VIC 3000 Full-time

Pre-Sales Engineer

Melbourne, Australia

Why Accela:

Accela has grown to become a leader in cloud-based platforms for government. We offer employees a culture that emphasizes performance, productivity and collaboration. You can’t help but feel empowered, engaged and motivated when you work with like-minded individuals who are driven and passionate about contributing to a market-leading, high-growth software organization with proven technology. 

While we are busy changing the world, we also strongly believe in having fun and excitement at work and encourage a collaborative and healthy work-life balance. If you are motivated by the idea of delivering on the promise of democracy in the digital age and solving for a new era of more efficient, open and innovative government, then we’d love to hear from you.

Where you fit:


We are currently seeking a Pre-Sales Engineer for a position based in Melbourne.  The Pre-Sales Engineer is responsible for conducting product demonstrations to potential and current customers and configuring Accela SaaS solutions to reflect target customer’s needs with our software offerings, interfacing regularly with customers and prospects.


Impact you will make in the role (Responsibilities):

  • Articulate and promote Accela’s technology and product positioning to business and technical customers, prospects and partners
  • Analyze prospect demonstration requirements and develop detailed Accela demonstration scripts
  • Deliver compelling and targeted full solution product demonstrations remotely and in person at prospect site and industry events throughout the country
  • Support customers via onsite and remote account visits and follow up
  • Provide solution-related assistance to other Accela departments and current customers
  • Prepare functional requirements to convey product requirements to engineering, reflecting specific needs of the prospect and install base as a result of discussions and demo script requirements as well as requests from the sales team


Expertise you will bring in (Skills and Qualifications):

  • Professional presentation skills along with the ability to improvise and adapt to meeting dynamics
  • Ability to analyse and articulate customer business processes
  • Technical ability to process available information in order to deploy and configure SaaS software
  • Ability to effectively communication one on one with software users of all levels and roles
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills, the ability to prioritize action items and meet deadlines, work in a team environment, follow written policies and procedures, and maintain superior customer service at all times with all users
  • Experience selling software solutions to Government
  • Ability to travel throughout the region at times


Desired Qualifications

  • 3 – 5 years minimum experience in sales and/or software product presentations
  • Bachelor’s degree in a technology, marketing/sales, or communication related field or the equivalent skill and knowledge
  • Knowledge of local/state/federal government business processes (not essential)
  • Working experience in engineering or sales of similar software products or in the use of those products in target client base, or a combination of both
  • You must have the right to work in Australia.