Solutions Technical Architect

Level 2, 696 Bourke Street, Melbourne VIC 3000 Full-time

Solution/Technical Architect – Cloud Software


Why Accela:

Accela has grown to become a leader in cloud-based platforms for government.  We offer employees a culture that emphasizes performance, productivity and collaboration. You can’t help but feel empowered, engaged and motivated when you work with like-minded individuals who are driven and passionate about contributing to a market-leading, high-growth software organization with proven technology. 

While we are busy changing the world, we also strongly believe in having fun and excitement at work, and encourage a collaborative and healthy work-life balance.

If you are motivated by the idea of delivering on the promise of democracy in the digital age and solving for a new era of more efficient, open and innovative way of working, then we’d love to hear from you.

Where you fit:

We are currently seeking a Solution/Technical Architect for a position based in Melbourne.  This role requires strong technical, interpersonal and communication skills. The person must be self-motivated and detail-oriented with the ability and perspective to understand and articulate the overall Accela product and cloud-technology vision as it relates to individual customer requirements.

  • You will play an integral role in supporting the delivery and sales teams, consultants and technical specialists in presenting cloud-based application solutions and architecture.
  • A strong understanding of Microsoft Azure technologies will be paramount to the success of this position.
  • You will become an expert in the Accela Civic Platform SaaS product suite
  • Work directly with customers and consultants on implementations to understand and prioritise customer business requirements
  • Assist clients to take advantage of Accela best practices for deployment and configuration
  • Provide regular status updates to customers and implementation teams on product enhancements and emerging functionality

Impact you will make in the role (Responsibilities):

  • Articulate and promote Accela’s technology and product positioning to business and technical customers, prospects and partners
  • Provide solution-related assistance to other Accela personnel and customers
  • Compose compelling technical proposals that address customer needs and expectations.
  • Design infrastructure and management solutions across multiple technologies.
  • Become trusted advisor to our customers and create new opportunities within existing accounts.
  • Be an advocate for promoting the benefits of adopting cloud technologies and utilizing digital platforms to better connect and serve government agencies  

Expertise you will bring in (Skills and Qualifications):

  • Ability to analyze and articulate customer business processes
  • Technical ability to process available information in order to deploy and configure SaaS software
  • 6+ years experience (application consulting, implementation, presales) with application software
  • Professional presentation skills along with the ability to improvise and adapt to meeting dynamics
  • Storage, Networking, Systems and Operations experience on a Public Cloud platform
  • Ideally you will have experience with software solutions in Government
  • Experience in Agile environments/Agile development methodologies
  • Ability to travel throughout the ANZ region


 You will be required to provide or undergo a National Police Check.


You must have the right to Work in Australia.


If you're excited about the opportunity of working in a fast-paced and friendly team environment, please hit the 'Apply' button now. Please write a short cover letter expressing your interest in the role.